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When you notice “healeternal” on your statement
Seeing “healeternal” on your credit-card or bank statement simply means:
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You purchased from Healeternal or its parent company
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A subscription under your account was renewed
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A household member placed an order using your account
Still can’t place the charge?
Follow these steps to track it down:
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Search your inbox for “Thank you for your purchase” or “Order summary.”
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Match any receipt amounts with the charge on your statement.
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On the receipt email, note the sender’s address (e.g., support@DOMAINWEBSITE.com).
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Visit that domain’s website to see if it rings a bell.
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If it looks familiar:
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Click Submit a Ticket at the top of the site.
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Scroll to the footer and select Submit a Ticket.
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Get in touch with Healeternal Support
If you’ve followed the steps above and still aren’t sure about the charge, please contact our Healeternal Customer Service.
Need More Assistance?
For any additional questions, submit a ticket here. We’ll respond within 48 hours.