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Unsure How Your Items Shipped?
If you can’t tell whether your order was sent together or in separate parcels, please submit a ticket here so we can investigate for you.
Multiple Shipment Details
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Separate Parcels
Check your Order Confirmation—if each item has its own tracking number, follow those individual numbers. -
Single Tracking Number
If every item shares the same number, submit a ticket here and attach your packing slip or any order paperwork. If something’s missing, we’ll ship the item(s) immediately at no extra charge. -
Track Your Remaining Parcel
For steps on tracking the rest of your shipment, click here.-
Need help from your local post office? See our list of common carriers here.
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Need Further Assistance?
If you need further assistance, submit a ticket here. We’ll respond within 48 hours.